Frequently Asked Questions
Helping your healthy lifestyle has never been so easy!
Sit back… relax… – and start enjoying the benefits of Auto-Delivery today! Our Auto-Delivery program was designed to help you save time, save money and make life simpler by automatically delivering the products you need, when you need them.
HUGE discount & FREE Shipping on all Auto-Delivered Products within US !($15 shipping fee applies outside of US)
- Get items delivered to your door every 30 days. No need to remember to re-order
- Cancel at any time*. There’s no contract. You can cancel your Auto-Delivery order at any time and you won’t receive or be billed for any further shipments. (Although…we know you will love this program and will want to continue).
Tell us how much you want, and where you want it…and conveniently… Holistify Your Life®!
*If you cancel prior to your second shipment you will be billed for the original $6.99 shipping rate (that’s only fair).
- Order Confirmation. This e-mail confirms that we have received your order and includes your order number. Keep this e-mail for your records.
- Shipment Confirmation. This e-mail confirms that your order, or part of your order has shipped. You may receive multiple e-mails depending on the items you selected, or if you ordered multiple items and they were shipped separately. The arrival time of your order depends on the shipping method selected, item selected, and your shipping location.
- Important notice about your order. There are a few reasons why you would receive this e-mail, including: difficulty in processing your order, inability to ship to the address provided, duplicate order, cancellation of order. Should you receive a notice like this, please email a One Body One Life Customer Service Team Member : click HERE.mmediately so the problem can be addressed.
Merchandise must be sent back within 30 days of purchase For refunds or replacements, please contact customer service and write ” I need a Refund” or “Please Replace an item” in the subject line. Please give a description of why you would like to return or replace the item. Include your name, phone number, your order number and billing information in your email as well. You can also contact customer service at: (424) 781-7396 to request a refund or replacement.
To ensure quick processing of your return, please include the original packing slip sent with your order.
Exclusions – Sample items, opened DVDs and digital/downloaded purchases cannot be returned. Only one opened package of any product can be returned. All others of the same product must be in a factory-sealed container to be eligible for a refund.
Your refund will be issued to the original form of payment, minus shipping charges. One Body One Life® provides service for orders placed directly through our website. If you have made a purchase through another company, website, or daily-deal site please contact them regarding any issues or concerns.
Want to be the first to know about our discounts? Sign up for the One Body One Life® Club HERE and receive Greg’s newsletter as well as occasional discounts.
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Under the “Payment Information” section, enter your credit card number, security code, expiration date, shipping and billing addresses. Make sure all of the information is correct, then click the button at the bottom to place your order.
The Card Verification Value (CVV) is a unique three or four digit number printed on your debit/credit card.
We understand the hesitation to hand over your credit card number. That’s why we take many different measures to ensure your confidential information is safe and protected. We are a GeoTrust Secure Site and we employ the Internet’s top security technologies, including Secure Sockets Layer (SSL) version 3.
Every transaction is encrypted to ensure security and privacy. Wondering how that works? The information is encrypted on your computer, sent through the Internet as jumbled code, and decoded on our secure server – It cannot be read in transit.
Still not convinced? When you are entering sensitive information on our site, look in the address bar for as opposed to – HTTPS works in conjunction with another protocol, Secure Sockets Layer (SSL), to transport data safely.
Fat Burning Lemonade® is excellent to use during exercise as it will energize every workout enhancing fat oxidation promoting energy. By having more energy to expend, and being able to burn fat more efficiently, your workouts will be at their peak level. Recovery will be quick, and fat consumption as fuel will be optimal.
Fat Burning Lemonade® contains the finest quality vitamin C…which is known to provide protection against immune system deficiencies, eye disease, and even skin wrinkling. Vitamin C is essential for the formation of collagen, which constitutes a major part of the connective tissue. This means it’s important for healthy skin, bones, cartilage and teeth and helps to heal wounds. Vitamin C also helps to prevent anemia by assisting the absorption of iron. This vitamin is also a powerful antioxidant and so can help to protect the body against the harmful effects of cell-damaging free radicals that may increase the risk of heart disease and cancer.